Loddon Victorian Evening 2018

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Loddon Victorian Evening 2018

Every year Loddon hosts it’s annual Victorian Evening. The Christmas lights are switched on, Father Christmas visits, there are Christmas markets and all the businesses open their doors to visitors for a glass or two of festive cheer. This years Victorian Evening, on Friday 7th December, was very special for us at Customised, as we celebrated the 1st birthday of our Tech Centre, which opened it’s doors on Victorian Evening last year. It was fantastic to see so many people join us to celebrate and to take a look at some of the latest smart home tech!

There were some common tech headaches that our visitors were suffering with. From weak security and poor WiFI to high energy bills, it was quite shocking to hear what people had to say about the issues they face with technology in their own homes….every single day! When we explained to them that as Home Tech Pro’s, Customised can take away their headaches, their faces lit up with excitement and relief. If you have any problems with the technology in your home, please don’t struggle in silence, get in touch today, we are here to help.

Friday night was also a great opportunity to showcase the new RA2 Select lighting system by Lutron that Customised now offers. The RA2 Select is a whole-home lighting and shading control system designed to meet the needs of any residential property. The system can be personalised by the homeowner, making their everyday living experience even more convenient. Drop into our Tech Centre if you would like a demonstration.

This years Victorian Evening was a great success and we thank everyone that visited us; it was great to meet you all and we hope you had a good time. A big thank you goes to the organisers of Victorian Evening, who not only made the town look beautiful with the Christmas lights, but worked hard to make the evening a success for every business involved.

If you have a home tech headache, please do get in touch. You can call us on 01508 528964 or visit our Tech Centre at 2A High Street, Loddon, Norfolk. We are open Monday to Friday 9-5pm and Saturdays 10-4pm; please note we shall be closed from 5pm on Friday 21st December until 9am on Wednesday 2nd January 2019.

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Smart Home Tech Recommendations From Customised

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Smart Home Tech Recommendations From Customised

The Customised Tech Team recommend their second lot of fantastic tech gadgets for you this Christmas.

Sonos One: The Sonos One Wireless Smart Sound Speaker features Amazon Alexa, allowing you to control your music with your voice. Stream music from services such as Spotify, Amazon Music and TuneIn. You can also use Alexa to manage your compatible smart devices, as well as checking news and traffic updates, and enjoy other helpful Alexa skills all just by using your voice with a single Sonos speaker. Price - £249 fully installed by Customised.

Nest Thermostat E: The Nest Thermostat E helps save energy, you can change the temperature from the Nest app on your smart device (available on iOS and Android). With its built-in stand, it can go in any room and is all set with a simple schedule to help you save from day one. It knows when everyone has left the house, then turns itself down so that you're not heating an empty home. And when you change to an energy-saving temperature, you'll see the Nest Leaf. Save energy and money with Nest this winter. Price - £279 fully installed by Customised.

Logitech Harmony Elite: The one remote control to rule them all. The Logitech Harmony Elite combines the powerful 950 remote with the versatile Harmony Hub to control up to 15 devices including your favourite entertainment and Smart Home devices like Nest, Sonos and many more. Featuring a well designed touchscreen, this great little gadget will make watching TV and controlling your home so much easier. Price - £429 fully installed by Customised.

If you would like to find out further details about the products above or want even more tech recommendations this Christmas, please do get in touch with us. You can call us on 01508 528964 or visit our Home Tech Experience Centre in Loddon, 2A High Street, Norfolk.

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Smart Home Tech Recommendations From Customised

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Smart Home Tech Recommendations From Customised

Want to have the best smart home tech under the tree this Christmas? We've got you covered! The Customised Tech Team recommend to you three brilliant tech gadgets that will make fantastic Christmas gifts!

We start off with the brand new Google Home Hub, featuring a 7" touchscreen, Google Assistant, Multi-room audio and Bluetooth 5, this cool piece of tech will be sure to help you in any situation. Need a video on how to cook a meal or want a full week weather forecast? Just simply ask for it! Play songs and videos on YouTube Music from a crystal-clear speaker in addition to Spotify, Deezer and many radio stations which are all available for free. The Google Home Hub is compatible with hundreds of smart devices so you can control your home in one view. Price: £139.

Our second recommendation is the Nest Hello Video doorbell. Nest Hello sends an alert when someone presses the doorbell or when it detects a person, motion or sound, so you'll never miss a thing. It replaces your existing wired doorbell, and delivers HD video and bright, crisp images, even at night. It's designed to show you everything on your doorstep – people head to toe or parcels on the ground, and with 24/7 streaming, you can check in at any time or simply go back and look at a 3-hour snapshot history to see what happened. Price: £339 fully installed by Customised.

Last but not least we have the new Sonos Beam Soundbar. The Beam Plays music, TV, films, and more, it has exceptional dialogue clarity with Speech Enhancement, it automatically pairs with your TV and remote and has Amazon Alexa voice control as well as being AirPlay-compatible with iOS devices. It also features full-range woofers and tweeters which harmonise low and high frequencies. Never miss another word by turning on speech enhancement to get clearer dialogue and enjoy late night TV without waking the whole house with Night Sound. Price: £449 fully installed by customised.

If you would like to find out further details about the products above or want even more tech recommendations this Christmas, please do get in touch with us. You can call us on 01508 528964 or visit our Home Tech Experience Centre in Loddon, 2A High Street, Norfolk.

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Small Business Saturday: The Customised Story

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Small Business Saturday: The Customised Story

The Small Business Saturday is a nationwide campaign to support, inspire and promote the UK’s 5.7 million small businesses. It aims to encourage consumers to 'shop local' and support small businesses in their communities. This year Small Business Saturday falls on 1st December.

Customised are taking part in the campaign, to help raise the profile of the local Home Tech Professional; this is a business local to you that can help with your home tech headaches. We are the people to call when your home wifi is rubbish, you want that new TV wall mounted with no cables showing or you want to control your heating from your phone. Customised are Home Tech Pro’s based in Loddon, South Norfolk. Small Business Saturday was an ideal time to share our story and give you, the reader, a little insight into our business.

Customised was established in 2011 in the Highlands of Scotland, a fair few miles from Norfolk! Directors, Kris and Anna Gamble undertook a new build home project and this was the catalyst for Customised, we needed a Home Tech Pro and couldn’t find one locally. Family and the beautiful Norfolk countryside drew us back to Anna’s home county in 2014, where Customised quickly became established and our customer base grew rapidly.

Since 2014 Customised has grown in size, with our Tech Team being joined by Chris, Jez and Martin in Norfolk, and Icaro and Chris in London. Anna and Zoe man the office and keep the boys in order! Customised has been pioneering the sensibly priced smart home since 2011, but the introduction of the Internet of Things and Voice Assistants has made home tech accessible to everyone. We have been at the forefront of bringing a new breed of smart home to clients across the UK. Our Home Tech Experience Centre, opened in December 2017, showcases the latest in smart home technology. Why not come along on Small Business Saturday to find out more and see how Customised can make your home smarter.

Find us at 2a High Street, Loddon, NR14 6AH, on FaceBook, Instagram, Twitter and customised.uk.com.

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LuxLive 2018

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LuxLive 2018

Yesterday Customised attended LuxLive, Europe's biggest annual lighting event.

Held at ExCel London, the venue was packed with many fantastic lighting technology stands, brands and visitors. As well as over 100 expert speakers, covering crucial topics including emergency lighting, safer cities, lighting for transport and infrastructure, workplace and wellbeing lighting and much more. One of the stands there was Lutron, a brand that we both provide and love. We at customised were looking forward to seeing all of the latest lighting tech but something was always going to grab our attention a little bit more than the rest and that was the new RA2 Select lighting system by Lutron.

So, just what does this brilliant bit of equipment do? The RA2 Select is a whole-home lighting and shading control system designed to meet the needs of any residential property. The new system is configured by default and easily personalised by the homeowner. Recommended lighting and shading scenes are automatically created as each device is added to the system, improving speed of installation and ease of use. The simple, fast and flexible system provides smart home capabilities, personalised control and added convenience for the homeowner. A free app allows users to monitor and adjust lights and blinds on their smart device wherever they are, offering complete control. 

RA2 Select also seamlessly integrates with other smart home technologies bringing added simplicity to the smart home, including Amazon Alexa, Apple HomeKit, The Google Assistant, Honeywell Wi-Fi Thermostats, Nest and Sonos….which is exactly why we love it even more! If you would like to find out more about the RA2 Select then please do get in touch with us.

We had a great time yesterday, meeting lots of interesting people and finding out about all of the latest lighting systems that are developing all of the time, making our lives easier, smarter and cheaper. Thank you to all who made it a top day and be sure to check out our social media channels for videos, pictures and much more from LuxLive 2018.

See you all again at next years!

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Saving energy with Nest is easy

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Saving energy with Nest is easy

Do you want to save on heating bills this winter? 

With winter quickly approaching, it's that time of year again when we all want our homes to be warm and cosy. However, that can come at a cost! As a smart home tech company, we love the thought of saving money, energy and even time, and that's why we highly recommend the fantastic Nest Thermostats.

The Nest Learning Thermostat and the Nest Thermostat E are designed to make your home more comfortable, whilst saving money on your heating bills. Both controllable via your smart devices, the Nest Thermostats can warm your home up whenever you like, at the exact temperature you like. Featuring the Eco Leaf, they can also sense when you are using more heat than you actually need, so automatically turn the heating down or off when its reached your required temperature. They are even capable of controlling your hot water! 

With Nest its easy to save money. Upgrade your heating with a Nest Thermostat installed by Nest Pro’s Customised and start saving. Contact us to arrange your free survey today.

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Your TV deserves better sound

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Your TV deserves better sound

Your TV deserves better sound. Bring sporting events to life with surround sound from Sonos. Transform box set binge watching into a more immersive experience with 5.1 audio. Take your gaming to another level with chair shaking bass from the Sonos Sub. This is our Half Day Home Cinema installation with Sonos Playbar, Sub and a pair of Play:1 speakers. To control the whole set up we have a Logitech Harmony remote control. Our Half Day Home Cinema package is £2,499 full installed by our Tech Team.

This homeowner is loving their audio and visual upgrade. Does your TV deserve better? Contact us now us to arrange your demonstration of our Half Day Home Cinema package here in the Home Tech Experience Centre.

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Sonos, Scooters and Sushi - #CEDIAEXPO Blog

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Sonos, Scooters and Sushi - #CEDIAEXPO Blog

Tuesday at the CEDIA Expo was definitely an acclimatisation day. During the week of the show I’m in a rented house with other industry colleagues. We had our first meet up at the house and found our immediate bearings for food, drink and groceries. Yesterday was also my first introduction to the Scooter scheme in San Diego. The hire of electric scooters is one of the most fun things I’ve seen available in a city. These high speed scooters are such a great way to get around and see the city. What’s really cool is the app and tech that is running this scheme throughout the city. Check out Bird scooter rental and see if it is in your city https://www.bird.co/how.

I made it down to the convention centre via my scooter and picked up my pass and caught up for coffee and lunch with the Digital Delight team https://www.digitaldelight.com/. It was great to share insights and discuss industry trends with JJ and Peter from this Houston based technology experts. In the convention centre lobby the signage for Sonos and their new Amp was everywhere. I’m really excited about hearing this new product and starting to install this in our upcoming projects. Look out for our social media posts this week as we get up close to this new product from Sonos https://www.sonos.com/en-us/shop/amp.html.

The evening saw us welcome more guests to the rental home to complete the resident lineup. The house is the HQ for Digital Delight, Customised and Tech Dad https://www.techdad.com/about/ during the week of the Expo. All three businesses will be participating in panel discussions with Logitech during the show so look out for videos and pictures of this on all our social media accounts. The late night socialising saw us gather at a nearby Sushi bar in Little Italy and then go back to the house for home tech chat into the wee hours.

This week is really growing into a memorable show for Customised and I’m excited about bringing you all the news from the show with our blogs and social media activity. Check out The Digital Ramble on Facebook for live videos with myself and JJ Canon from Digital Delight https://www.facebook.com/thedigitalramble/.

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​A secure, safe, smart home, all year round.

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​A secure, safe, smart home, all year round.

During these past six weeks of summer holidays I’ve worked out we were away from home for more than twenty nights. During these periods away from home we remained in constant connection with our home. It gives us tremendous peace of mind when we are away that everything is safe and secure back home.


We got motion alerts from the front door when mail was delivered. On a couple of occasions we got a call from our front door when a large item was being attempted for delivery. We got a temperature alert from our thermostat when the house temperature got above 26 degrees during the hot spell of weather. We received a message from the smoke detector to say that it carried out its monthly check and the battery level and sensor performance is okay. A quick conversation with Siri confirmed that all our lights were off during the day but that our lamps were on at night to give the impression of occupancy. We were even able to open the back garden gate lock for the window cleaner to finish his work at the rear of the house, we knew he had left by checking the outdoor camera overlooking the back garden.


For many who haven’t experienced smart home technology being a part of their daily life then this may sound very futuristic, big brother’ish or complicated to operate. It is certainly a change from the normality that we’ve had in homes for many, many years. The reality is though that the old normal is dumb. It sends out no safety alerts, gives you no eyes and ears around your home and has dirtier windows.


The smart home is the new normal that is available today with a price tag that is affordable, a set up time that is not disruptive and is very easy to operate. If you can use a smartphone then you can work a smart home.


Customised understand that you might not need to address certain dumb elements of your home so we have come up with individual services, all set up, like smart doorbell installation, smart lock upgrade and smart camera set up. Find out more about our All Set Up services at www.customised.uk.com.

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Norfolk to California....again. #CEDIAEXPO Blog

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Norfolk to California....again. #CEDIAEXPO Blog

2017 was my first visit to CEDIA Expo. The decision to go outside of the UK and Europe to gain access to further Home Tech knowledge was an easy to one to make last year. The UK had a very poor offering of trade shows mainly focused on AV and home cinema or organised by brand focused distributors, and the giant Integrated Systems Europe (ISE) show in Amsterdam had only a fraction of the show dedicated to home technology. 2018 has seen no change on that front so it’s with huge excitement that I head to sunny San Diego again.


The CEDIA (Custom Electronics Design and Installation Association) EXPO has been in existence for nearly twenty years and grows in visitor and exhibitor numbers every year. It is a North American based show that draws the huge majority of its visitors from the United States. CEDIA EXPO spreads over five days of activities, with a main show floor of 500+ exhibitors being open for the final three days.


Ahead of last years visit it became obvious that this is a show which attracts the biggest names and trends in smart home and home technology. Household tech brand names like Amazon and Google were on hand last year to speak with professionals in this fast paced industry. Google have hung around in 2018 with another giant booth alongside Nest but Amazon appear to not have booth presence this time. What will be on show though are lots of collaboration with Amazon products on the show floor. So I guess Amazon have succeeded in infiltrating every sector of the CEDIA channel and will let their products do the promotion this year.


Other notable giants of tech who will welcome industry discussions during the EXPO will be Samsung, Sonos, Logitech, Lutron and Control4. It’s the participation of the biggest names in home technology that made booking tickets and accommodation in San Diego this year a no-brainer. As Customised move towards a very tight knit lineup of products and services for our customers homes, I have a duty to get up close to these brands to know what’s coming next. How do we get the best out of them and how do we improve our installation and support of the products.


I will be taking part in a number of training courses at the EXPO covering both technical and business development. I’m also excited to be part of panel discussions with Logitech as they speak with home technology professionals about the opportunities in the new markets opening up with more affordable home technology devices and services. Networking with my peers is also an big reason for taking the time out of the daily installation cycle to discuss business growth, sustainability and diversity. Meeting with business owners in another region often highlights opportunities and techniques to pursue and implement when I return to the UK next week.


You can follow my time at the CEDIA EXPO by following us on Instagram at @customised1. I will be generating lots of highlights from the show using Instagram Story. If you’d like to learn more about the CEDIA EXPO go to www.cediaexpo.com for more info.

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